Venue management company ASM Global has revealed a new hygiene protocol program in response to evolving guest expectations stemming from COVID-19.
The program, VenueShield, will be rolled out across more than 325 ASM Global facilities, including the International Convention Centre Sydney, Brisbane Convention and Exhibition Centre, Darwin Convention Centre and Cairns Convention Centre.
VenueShield will provide advanced hygiene protocol for clients, guests and staff, and will be informed by public health authorities and medical experts.
The measures will explore the use of personal protective equipment, food safety measures, air quality control, surface cleaning, physical/social distancing, temperature checks, thermal cameras, hand sanitizers, reduced touch points, contactless transactions, daily monitoring systems and more.
ASM Global president and CEO Bob Newman said the initiative will ensure each venue adapts to guests’ changing expectations and needs.
“At the very heart of this effort is our focus on making our employees, tenants and guests safe and comfortable in a welcoming environment,” he said.
“We realise that each of our venues across the globe are economic engines for their respective communities, representing local tax revenues, travel revenues and jobs.”
“We look forward to re-opening these local and regional economic foundations, stimulating local economies, and again delivering the entertainment experience that has defined us for decades.”
ASM Global has partnered with and will further consult with leading subject matter experts, health officials and industry leaders in the areas of industrial hygiene, sanitisation and fulfillment to consult on all facets of the VenueShield program.
Specific consultants have been hired to assist with more technical aspects of the protocol like air purification, filtering and the maximisation of fresh air exchange.