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Concierge Service


Check in for Air Canada’s executive first class in Sydney and you’ll get more than just a friendly smile, the anticipation of a comfortable flat bed and great inflight service. You’ll also receive personalised help from the Air Canada concierge.

Canadians always offer a friendly smile

Since its launch in 2001, Air Canada’s industry-first personal concierge service has received rave reviews across the globe and has established itself as something its international executive first class and super elite frequent flier member passengers love.

Air Canada is the only airline in Australia to offer this style of service and distinctly clad in black uniforms, Air Canada concierges can often be found greeting passengers by name on arrival and making sure all their travel needs are met.

With a direct link to concierge guilds in cities around the world, Air Canada concierges assist premium customers with ticketing, connections, upgrades, baggage handling and customs clearance.

Concierges are also immediate resources for personal needs and last-minute arrangements, such as hotel and restaurant bookings, theatre ticket reservations and limousine service or any other special needs.

Air Canada is the only airline to operate daily non-stop flights direct from Sydney to Vancouver.

For more information, click here.

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